Booking Call Workflow

“It’s a beautiful day at Deka Lash, my name is XX, may I have your name please?”
“How can I help you today, XX?”

Introduction

Validate which studio service is getting done
Verify which service client wants done
If client is unsure, explain options and direct to website
Find convenient time
Advise if MLA fee applies
Verify client phone number and ask if new or returning

Client Type